Build support that
resolves, converts, and
scales every interaction
Deploy autonomous AI support agents, automate Voice calls, and execute micro-frontend app cards, from first ticket to global scale.
Engineered for High-Scale Support
Everything you need to automate support & delight users.
Matter combines deep AI search, native voice capabilities, and agent workflow tools into one unified platform.
Multi-Source RAG Engine
Connect Google Drive, Notion, Zendesk, and custom documentation. Matter indexes your knowledge automatically with zero hallucinations.
Real-time AI Voice Agents
Built-in Vapi integration allows your assistant to make and receive real-time phone calls with WebRTC audio and live human operator takeover.
Interactive App Canvas
Render dynamic micro-frontends directly inside the chat flow. Customers check out, initiate returns, or book appointments without leaving.
Human Operator Co-Pilot
Empower your team with AI draft generation, 1-click tone enhancement, sentiment tracking, and context summaries on every ticket.
Self-Healing Knowledge Base
Matter analyzes conversation logs to discover documentation gaps or outdated policies, automatically drafting KB updates for your review.
PII Masking & Privacy Sandbox
Client-side regex and NER engines automatically redact credit card numbers, passwords, and SSNs before data reaches external LLMs.
Phone & Web Voice Calls
Powered by Conversational AI.
Don't force customers to type. Matter handles incoming customer calls over WebRTC or phone numbers using high-fidelity natural speech engines, retrieving answers live from your backend RAG database.
Sub-second Latency Response
Stream human-like audio using ElevenLabs, Play.ht, or Deepgram voices.
Instant Human Call Handoff
If a caller asks for a human, operators can listen in and take over the call in-browser with 1 click.
Dedicated Phone Numbers
Provision Twilio PSTN numbers directly in Matter for 24/7 phone support coverage.
"Checking knowledge base for return eligibility..."
Matter vs. Intercom & Zendesk
See how Matter delivers next-generation customer intelligence without per-resolution lock-ins or bloated seats.
Choose the right plan for your business.
No per-resolution penalties. Scale your support team and AI agents predictably.
Free / Hobby
Ideal for individual developers, testing, and small personal projects.
Pro / Growth
Designed for SMBs automating customer engagement via chat and voice.
Enterprise
High security, custom SLAs, and dedicated voice architecture for scale.
Ready to elevate customer experience with autonomous AI?
Get started in under 5 minutes. No complex training, no credit card required.